Samsung Tab OS 6.0 Bluetooth Troubleshooting

December 14, 2018

Samsung OS 6.0 Bluetooth Troubleshooting

1.Open Settings and select Bluetooth. If button displays as Blue/ON then the Bluetooth option is ON. It will display as Gray/OFF when not turned ON.

2.If desired equipment is paired (listed under Paired Devices), un-pair by selecting the Gear Icon then Unpair. Once unpaired, repair by selecting the equipment.

3.You can attempt to pair to another Bluetooth device to determine if tablet or Bluetooth device is causing the issue.

4.Attempt a Hard Reset by turning the device off, holding the Volume Up, Home, and Power buttons until the Android symbol appears, then using the Power button to select 'Normal Reboot Now'. See attached video for How-To.

*The device can be defective if the Bluetooth setting stays gray when attempting to turn ON.

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