JACs Bluetooth Troubleshooting
1.Open Settings, select Bluetooth, if turned on, the icon will be Blue.
2.If desired equipment is paired, unpair and re-pair. You can unpair by selecting the gear icon and Forget. Then re-pair by selecting the device and selecting Pair.
3.Toggle Bluetooth. The tablet may be defective if the Bluetooth icon will not turn on and stays grayed out.
4.You can attempt to pair to another Bluetooth Device to determine if the tablet or Bluetooth Device is causing the issue.
5.Attempt a Hard Reset. Turn the device off, hold the Volume Buttons and Power Button until the Android symbol appears. Then, use the Power button to select ‘Normal Reboot Now’