Where are we located?
Address: 4645 S Ash Ave STE I-06, Tempe, AZ 85282
Google Map:
Connectivity – How to tell what data connection you are using
Cellular (ATT/Verizon/Sprint/Rogers):
Wi-Fi:
How to place a SOTI device in Admin mode
How to physically unlock the Admin Mode option for tablets enrolled in SOTI
- On the main MobiControl/SOTI screen, press and hold the back arrow key. You will see the two prompts shown below:
- Select "Administrator" and enter in admin passcode. Please note: Support will only provide code to authorized contacts.
- To lock device back down, open the screen to the MobiControl application
- Press and hold the back-arrow key.
- Select the Prompt “User Mode”
How to Set up eSquared Jasper APN
- Put the device into Admin Mode (see Admin Mode guide)
- From any Home screen
- Tap the Menu key
- Tap Settings.
- If using the List view, tap Menu -> Tab view.
- Tap the Networks tab.
- Tap More.
- Tap Mobile networks.
- Tap Access Point Names.
- Tap the Menu key, and then tap New APN.
- Verify and update the following settings for the Data APN:
- Name: Jasper Data
- APN: esquaredinternet.com.attz
- Tap Save.
- Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.