At eSquared Communications, our team and our approach to customer service set us apart from the rest. Our mission is to go above and beyond what we deliver to our customers – we refer to this as “white glove” service. This core tenet is introduced to new employees on day one and integrate it into our daily work. “What does white glove service mean to you?” Read on to learn how our team members respond.
On December 18, 2017, the electronic logging device (ELD) mandate became effectctive. Enforced by the Federal Motor Carrier Safety Administration (FMCSA), transportation companies nationwide as of December 2019, are now required to install an an ELD into every active vehicle in their fleet. But what exactly is an ELD, and what role does it play in road safety? WHAT IS AN ELD? An electronic logging device (ELD) may come in many forms, but all share
In some cases, you may want to extract or download the data used in the billing analytics display. On any chart or graph, you may click on “…” to access the more options menu. The first option will be to export the data. This will take you to a menu allowing to download either the summarized data, or the underlying data.