• Pre-Billing 2.0 FAQ

    Pre-Billing 2.0 FAQ How do I register? You can send an email to assetmgmt@e2cc.com or contact your e2 Account Manager to set up the prebilling feature. How do I login? Navigate to www.e2cc.com and click the “Login” feature located at the top right of the webpage, or you can navigate…

  • JACs Hard Reset

    JACS Hard Reset Useful as a last step in troubleshooting. Be careful not to Factory Reset. Start with the device Turned OFF Press and Hold the Volume Buttons and Power button until the Android symbol appears. Select the Power button last to ensure it does not override the process and…

  • Samsung Tab Hard Reset

    Samsung Tab Hard Reset Useful as a last step in troubleshooting. Be careful not to Factory Reset. Start with the device Turned OFF Press and Hold the Volume Up, Home, and Power button until the Android symbol appears. Select the Power button last to ensure it does not override the…

  • JACs Display Troubleshooting

    JACs Display Troubleshooting Issue: Display is Too Dark Open Settings, select Display Settings, Brightness, then adjust the setting to preferred brightness.

  • JACs WiFi Troubleshooting

    JACs WiFi Troubleshooting 1.Open Settings and Select WiFi 2.Attempt to connect to other WiFi connections to determine if the tablet is defective. 3.Attempt to connect alternate device to WiFi to determine if the error is with the WiFi network. 4. Attempt a Hard Reset by turning the device OFF. Hold…